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NCBTMB Seats New Board Members

The NCBTMB seated their new Board members last week. Bruce Baltz, who has served one term and was not even on the ballot for a second term, was tapped as the new Chair-Elect. Michael McGillicuddy, who was also not on the ballot, was appointed as a therapist member by the Board, and Teresa M. Matthews is filling the remaining therapist member seat. Dr. Stuart Watts has been named the public member.

I wish them all luck, and I feel that they’re going to need it.

To start with, it is my opinion that the NCBTMB is leaving themselves open to a legal challenge of any decision this board might make. I have maintained since his candidacy was announced that Dr. Watts was inappropriately put forth as a public member. I don’t personally know Dr. Watts, but as soon as I read his bio, my thought, and that of several other people who chimed in on my previous blogs about it, felt that he was suitably qualified to be a therapist member, and totally unsuitable to be the public member, based on the bylaws of the NCBTMB. He currently holds a license in two states, although the people trying to defend this decision have said he is retired, and he holds an office in another national organization, which is also against the by-laws, although I was told that he had agreed to quit that position if he was named to the NCBTMB. According to the current bylaws on the NCB website under 6.2 Qualifications. “No Director shall hold a national level office in another competing therapeutic massage and/or bodywork professional or trade organization” and further states………”A Director who is a public member shall not be a Certificant or a practitioner of therapeutic massage and/or bodywork within three (3) years of election, and shall have no material financial interest in the field of therapeutic massage and/or bodywork.” I honestly do not understand how the nominations task force thought he was an appropriate choice for the public member. To me, it’s a big “DUH!”

I also find it less than transparent that the press release did not say he was the public member, but rather put the spin on it that “he has worked for both practitioner rights and the rights of the public throughout his 40-year career.” On a regulatory board, the mandate is indeed to protect the safety of the public. However, this is not a regulatory board in spite of their numerous past attempts to appear as one, and a public member is supposed to represent the viewpoint of a consumer, not be an expert in the field. Watts appears to be an expert in the field with 40 years of experience. I don’t think he is representative of the average consumer and I defy anyone to dispute that. It sounds like splitting hairs, since I would have approved of him as a therapist member. My issue is that I don’t expect a therapist member and a public member to necessarily vote the same way. People have to remember that when you are serving a board, you are not supposed to just avoid a conflict of interest–you are also supposed to avoid the appearance of a conflict of interest.

I have briefly met Matthews a couple of times when I attended the FSMTA convention. She has been a school owner and instructor for 18 years. Baltz and McGillicuddy are both people I know and I am a big fan of both of them. However, I also question the way their appointments came about. Neither were on the ballot sent to certificants. The sudden departure of the previous Chair, Sue Toscano left a therapist seat empty that needed to be filled, so I will assume that was part of the reason. However, I am aware of several other people who had thrown their name in the hat for the election, and I do question that none of them were tapped to fill the empty seat. I have asked both Steve Kirin and Leena Guptha questions in the past about the election process, and they have both replied to me that they are not privy to the goings-on of the nomination committee.

I’ve been nationally certified since 2000, and it seems that there has been controversy on their election process many times….including one time years ago when I threw my own name in the hat. I was interviewed on the phone, and later notified that I had been chosen as a candidate. I was told to write a candidate statement and that it had to be X amount of words; I forget the number. When the ballots came out, the first thing I saw was that my own candidate statement looked ridiculously short compared to the others. I called them on the phone and asked why I was singled out for a short statement. Initially the person on the other end of the phone argued with me that I had misunderstood the instructions. When I sent him the email I had received from them proving my point, he had to back up and apologize, and said that I had received the first draft of the letter by mistake. He said “there’s really nothing we can do about it now.” I was not surprised when I wasn’t elected, because my statement looked idiotic compared to the other candidates. My attitude now is that it was a blessing in disguise that I wasn’t chosen; that particular regime was fraught with management trouble, board trouble, and lawsuits.

I have referred back to my own blogs from past years that had links to the NCBTMB website for the press releases that were put out about some of their major mistakes, and they have all been removed.

The NCBTMB has been dysfunctional for a very long time. Their financial revenues have fallen greatly since the introduction of the MBLEx. Their 990 for 2012 was just posted on Guidestar a couple of days ago and will be the subject of my next blog.

Dr. Leena Guptha stepped into the Chair position about a month ago. Leena is a positive person, and refers to herself as an ambassador for the organization. She has previously served as the national president of AMTA, and I have no doubts that she has the best of intentions. I have no doubts that the new board members, and any of the other people there have the best of intentions. I actually have no doubts that the immediately previous board and management had good intentions…but that has not yet turned things around. Dr. Guptha has stated to me that since she has a three-year term, she will have time to make a real difference and positive changes at the NCBTMB. Time will tell.

I feel that the NCBTMB is on their last chance to get it right. They do not have the financial resources to keep making mistakes. The PR spin that has been put on the new Board Certification doesn’t fly. People want advanced certifications in specific areas, and that hasn’t happened. Developing such things requires a lot of money, and I don’t know that they have it. Leena Guptha is organizing a Think Tank to gather input about the CE Provider program, and I initially agreed to serve on it. However, I’ve taken so much criticism for that in the past few weeks I have decided to back up and punt. I have publicly announced many times that I would not serve an another board as long as I am writing this blog, and even though a committee is not the same as a board of directors, people seem to be concerned that my impartiality will fly out the window. I had even stated to Dr. Guptha that my presence on the CE committee would not prevent me from blogging about them, and she said she didn’t expect it to. It’s a moot point now; I have withdrawn. Even though I am not on the board–it was one of those appearances of a conflict of interest that I referred to above.

I have also served on a previous CE revamping project at the request of Paul Lindamood. About 30 educators came together to discuss it, and the resounding theme was “go back to vetting the individual classes.” That advice has so far been ignored. Ergo, there are a lot of classes approved for CE that are in blatant violation of their own bylaws and that are an embarrassment to the profession and that should be an embarrassment to a board that holds itself out as “defining and advancing the highest standards.” Approving classes in flower fairies and shapeshifting  just doesn’t hold up to that mission statement. There is no need to wait for a Think Tank to start taking care of that situation; the new board needs to start taking care of it immediately.

As I said, I wish the new members luck, and I feel sure they’re going to need it. As always, you’re free to disagree with me; this is my blog and my opinion.

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Report from the World Massage Festival

I just returned from attending the World Massage Festival in Las Vegas, and what a blast! I’ve been attending this annual event for several years, and this was the best one yet. My husband, Champ, accompanied me, and we really had a fabulous time. This event is like a family reunion every year, so I really enjoyed seeing so many people I know and don’t get to see often. The Festival was held at the Tuscany Casino and Hotel, which turned out to be a wonderful place…I think my suite was as big as my house.

We arrived on Sunday and I spent the afternoon helping out at the registration desk with our fearless ringleader, Cindy Michaels. Cindy is Mike Hinkle’s better half; Mike cooks up all kinds of great ideas and Cindy puts them into action.  Jenny Ray and Janelle Lakman, the Sacred Stone Medicine ladies, were also working registration so we all had a big time visiting in between. Sunday night was the Hall of Fame ceremony, emceed by Judi Calvert, and it was very enjoyable. This year’s honorees are Cindy Ballis, Karina Braun, Eric Brown, James Charlesworth, Scott Dartnall, Robin Fann, Irene Gauthier, Sally Hacking, Ryan Hoyme, Andrea Kelly, David Kent, Mark Lamm, Paul Lewis, Rena Margulis, Karen Menehan, Angie Patrick, Donald Peterson, Sharon Puszko, Art Riggs, George Skaroulis, Kevin Snedden, Cherie Sohnen0Moe, Les Sweeney, and Ruth Werner.

Monday morning, I was honored to participate in a Student Day panel with Lynda Solien-Wolfe, Cherie Sohnen-Moe, David Kent, Joe Bob Smith, James Waslaski, David Otto, Ryan Hoyme, Michael McGillicuddy, and Angie Patrick. I hope I didn’t forget anyone! The students were so appreciative; all got a goody bag, there were lots of door prizes, and one lucky soul got a starter kit–massage table, massage chair, rolling stool, bolster, sheets, and all kinds of products.

Monday afternoon, I taught my Educated Heart ethics class, which was well-attended by a great bunch of therapists. Champ and I had dinner with Lynda Solien-Wolfe and Joe Bob Smith and we had a great time.

Most of the day Tuesday, I spent in the exhibit hall. I worked a little in the Sweet Serenity booth–speaking of which–I was determined to win the fabulous quilt so I bought 30 tickets. All the proceeds went to the Shriner’s Burn Center and over $1200 was raised, last time I got the count. Ryan Hoyme and I did a book signing of our new Manual for Massage Therapy Educators. I woke up with a crick in my neck, and James Waslaski and Bruce Baltz both worked on me. We had lunch with Bruce and Ryan and Yvette Hoyme. Tuesday night was the awards ceremony. David Kent was the keynote speaker and he did a fabulous job. David is an emotional speaker. Enid Whittaker jumped up on a massage table and did a Bonnie Prudden warmup and she was great! Vivian Madison-Mahoney received the Legislative Award. ABMP was honored as the Association of the Year (again!). The wonderful Michael McGillicuddy was named Teacher of the Year. I was personally surprised with receiving the Distinguished Service Award. After getting home at 1:30 this morning, I am going blank on the rest of the winners, but I’ll be sure to announce them on FB as my memory returns!

By Tuesday night I was feeling slightly under the weather. I slept in Wednesday morning, and Champ attended James Waslaski’s Pelvic class in my stead. He loved it. I ended up having a late breakfast with Judi Calvert, owner of Hands On Trade Association and the premier massage historian of the world. At noon, when all the classes broke for lunch, the drawings took place. One lucky winner received an Office Makeover package worth over $11,000–and I did indeed win the quilt! I was thrilled to death!

I would have to say that the highlight of my trip this year was meeting Mark Lamm of Bio Sync, and his beautiful wife Leah. Mark has been my FB buddy for several years, and I was shocked to find out that he is 84 years old. He looks at least 20 years younger than that and is just one of the most vibrant people on the planet. He did some work on my aching shoulder and it was amazing. HE is amazing. Leah and I snuck out to the restaurant for a little while and I felt as if I’d known her my whole life. They are both just beautiful people. Mark is committed to teaching at the Festival in 2015. I’ll be there!

Other highlights, and there are just too many to name, but I was glad to see my buds Scott Dartnall, Eric Brown, Christopher and Xerlan Deery, catch up with Lori Ohlman of the NCBTMB, Dari Lewis, Stephanie Beck, the totally awesome Judith Aston, and all the other folks I only get to see once or twice a year. The vendor hall was jumping this year…I got a few goodies myself! I also met a few of my FB buds: Andrea Lipomi, Bert Davich, Rob Flammia and saw some of my NC peeps, too, like Jake Flatt.

Wednesday night, I attended the Board meeting of the Massage Therapy Alliance of America. I’m not on the Board; I just take care of their website, but I love this group of dedicated people. They are stewards of the Hall of Fame and advocates for the rights of massage therapists. Then we had a late dinner with Mike and Cindy, Darcy Neibur and her husband Dennis, and Mike Hinkle’s parents, who are always helping at the Festival.

The World Massage Festival is come as you are. Leave your suit and tie behind and be casual. The instructors and class offerings are top notch, the price is as low as they can possibly keep it, and the atmosphere is all about family and friends. The 2013 Festival is being held on the Queen Mary in Long Beach, CA. I will definitely be there!

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Report from the AFMTE Annual Meeting

I’ve just returned from the second annual meeting of the Alliance for Massage Therapy Education in Charleston, SC.  It was an excellent gathering from start to finish.

There were keynote speakers throughout the weekend, daily opportunities for those present to give input into the initiative on teacher standards the Alliance is undertaking, informative continuing education classes, group sessions, a comfortable setting, and plenty of socializing with friends and colleagues.

The first keynote address, “Creating a Culture of Teacher Excellence,” was given by Tracy A Ortelli, an education director from the nursing field who has vast experience in implementing standards of teaching excellence in that profession. She was a good choice since the same difficulties basically face any licensed profession when their educational objectives are evolving with no way to go but up. She was very engaging and had a lot of expert advice to share…including what personally jumped out at me:  “Do not assume that people learn to be teachers through on-the-job-training, or ‘trial by fire’, rather than through planned, deliberate preparation.” Timely advice for all those last year’s students who are this year’s teachers, and those who place them in those positions.

Executive Director Rick Rosen gave a report on the state of the Alliance, including the good news that attendance at this year’s meeting was up 50% from last year’s inaugural session. Rosen also shared the details of the simplified dues structure and the many new and improved benefits that are a part of Alliance membership.

Becky Blessing gave presentations on the Alliance Code of Ethics and the National Teacher Education Standards Project, and Core Competencies for Massage Therapy Teachers. I attended all three. Ben Benjamin spoke about the dynamics of effective communications. I attended a presentation on government relations led by Sally Hacking, the Queen of Government Relations (she’s actually the GR rep for the FSMTB, but she’s been doing this for 40  years for a number of entities so she’s the Queen to me) and Pete Whitridge, President of the BOD of the AFMTE.

I also attended a session on the proposed new CE approval program of the Federation led by Debra Persinger, and their new CE project coordinator Lorena Haynes, with Sally occasionally making clarifications. Among the attendees at that meeting were Alexa Zaledonis, Chair of the NCBTMB and Sue Toscano, Chair-Elect. They were a class act in that meeting and expressed their willingness to cooperate and collaborate with the FSMTB, an attitude  that would do well for all concerned to adopt. It was a lively discussion. Jan Schwartz also gave a great presentation, “The Role of Massage in Complimentary Health Care.”  Other topics for massage schools, instructors, and CE providers, including instructional design, financial aid participation for schools, increasing enrollment, and ethics in education were covered by Iris Burman and Cherie Sohnen-Moe, massage school marketing strategist Lex Filipowski, Anne Williams, Dr. Tony Mirando and Demara Stamler, and Nancy Dail.

In between all this great education, I had dinner with Sally and Ed Hacking and Jan Schwartz, enjoyed a fabulous dinner another night with Lynda Solien-Wolfe and ten other friends, and got to chat with Anne Williams and Les Sweeney, Winona Bontrager, Sandy Fritz, Ariana Vincent, Sharon Puszko, Cherie Sohnen-Moe and lots of other folks. Ruth Werner pointed out to me that she had counted nine textbook authors present. Incidentally, Ed Hacking is also 350 pages in to a book he is writing. He let me read the first chapter. I hope I’m still able to write a book when I’m 94! Ed is one smart fellow. I also taped an interview with Ryan Hoyme, the Massage Nerd, and afterward we spontaneously decided to tape a promo for the Alliance, which ended up getting shown at the meeting.  That was my first effort as a volunteer for the membership committee. Lynda Solien-Wolfe also gathered me, Bruce Baltz, Cherie, Ralph Stephens, Linda Beach, Anita Shannon and others for a roundtable interview for Performance Health and BioFreeze.

North Carolina had a big contingent present at the meeting: Gloria Coppola, Claire Marie Miller, Anita Shannon, Cynthia Loving, Nancy Toner Weinberger, and several more. Industry partners and association members, including Bon Vital, COMTA, the Massage Therapy Foundation, Mother Earth Pillows, NACCAS, Massage Register, and several others had exhibits that were well-visited.

So much happened, I feel like I haven’t covered half of it, and I could go on and on about the wonderful gathering of educators and the work and camaraderie that took place, but I’m going to cut to the chase: every educator needs to join the Alliance for Massage Therapy Education. Whether you are a school owner, program director, CE provider, or industry support partner, the Alliance is going to accomplish great things for the advancement of massage therapy education. This is an opportunity to have a voice and a partnership in many resources for that, and I encourage you not to pass it by. Jan Schwartz closed her presentation with a line I’m going to steal: “If you’re not at the table, you’re on the menu.”

Come to the table. Visit the Alliance website at www.afmte.org and join today.

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Report from the NCBTMB Approved Provider/CE Meeting

I just got back from Chicago, where I participated in the Massage Approved Provider Panel convened by the NCBTMB. I have to say it was one of the best meetings I have ever attended. Everybody left their egos and their agendas at the door…not one single moment of tension or dissension occurred, in spite of the fact that competing entities were represented.

I spent the weekend sitting next to Bill Brown, Deputy Director of the AMTA. I’ve heard through the grapevine that Bill has wanted to strangle me a few times over my blog, and I’m glad he got the opportunity to know me a little better. I might have managed to convince him that I have a few redeeming qualities and I’m not just the crazy blogger he thought I was.

Cynthia Ribeiro, President-Elect of AMTA, was also present, and what a class act she is. I had supported Cynthia during the AMTA election, and there’s no doubt in my mind that was the right move. She is one fine lady who has made many contributions to our profession, and had a lot to contribute to the task at hand this week.

Bob Benson, Chairman of ABMP and Anne Williams, Director of Education for ABMP were there. Bob brought his considerable business acumen to the meeting. I’ve worked with Anne before and she’s just a go-getter who shares my philosophy of “make it happen.” She has a great sense of humor, too. There was a lot of laughing this week, which is always a great ice-breaker and good for the cohesiveness of the group.

The facilitator, Drew Lebby, provided exactly the right balance of keeping things moving, listening, and explaining. We had breakout groups and larger discussions and the whole meeting just had a great flow. Having been in meetings with some very boring facilitators in the past, I thought he was wonderful and I would highly recommend him to groups who are looking for a great facilitator. He has 35 years of experience at it and it shows.

I heartily applaud the Federation of State Massage Therapy Boards for sending Kathy Jensen, VP of the FSMTB, and kudos to the NCBTMB for inviting the Federation to participate. Since the MBLEx has taken a huge chunk of the NCBTMB’s exam market share, and the Federation has also recently announced plans to jump into the CE approval arena, I can think of past administrations at the NCBTMB that would have spent the time sniping about the Federation as competition instead of inviting them to attend, all the more reason why I appreciate their willingness to play in the same sandbox. That theme was reiterated by Ribeiro and several others this week–this isn’t about your organization, or my organization, or who’s the biggest or the best–it’s about massage and increasing the quality of massage education.

COMTA was also represented by Commissioner Randy Swenson. Several state board members were in attendance, as were approved providers and a couple of nationally certified massage therapists.

The AFMTE was not represented, although they were invited to participate, and as a founding member of that organization I personally found their refusal to attend distressing. This meeting was about education, and in my opinion, they should have been there. I contacted Rick Rosen to give him the opportunity to explain their absence, and his response was that since the AFMTE has decided to partner with the FSMTB in developing their CE program, he felt it would blur the issue and divert their focus to attend.

Nice try, Rick, but since the Federation was invited, and in fact chose to participate in the meeting, I don’t buy it. The mere term “Alliance” suggests that you are representing education, and not just one faction of it. The Alliance could have made some great contributions to the meeting and you missed out on a good opportunity to do so. Rosen is of the opinion that the Federation should replace the NCBTMB and the individual states who do their own approvals as the only provider/CE approval entity. We’ll just have to agree to disagree on that issue.

No one has been a more vocal critic of the NCBTMB than I have in the past, and I have defended the right of the FSMTB to offer their competing exam, as I don’t believe that any entity is entitled to a monopoly. I will go further and say that I don’t believe any entity is entitled to a monopoly in any arena, so I am not in support of the Federation having a monopoly on continuing education. They have the undeniable right to jump into the market if they choose, and the marketplace will decide. I am personally not going to be dictated to of which entity I have to throw my CE approval business to unless my state makes it a law that I have to choose one or the other. I’m not going to hold my breath waiting for that to happen.

There are 42 member boards in the Federation and so far, although many states have voted to accept the MBLEx, and some have adopted it exclusively, many others have refused to throw out the NCB exams, and continue to give their licensees a choice in which exam to take. I believe the same thing will happen when it comes to continuing education. Some states will go with the FSMTB CE program, and others will continue to allow providers to make their own choice. It’s the American way. Furthermore, in many places legislative changes will be required in order to switch from one to another or add another approval entity, and we all know that legislation most often moves at the speed of molasses. That is also the American way.

There were a number of problems identified with the NCBTMB’s current system. For one thing, some providers have taken advantage of the fact that once they received approval, they could add on classes at will. Some have ignored the fact that there is a prohibition on classes that are based on a product they sell. Some have ignored the fact that there is a prohibition against classes based on religion and/or spiritual practices. Some have ignored the fact that they need to be genuinely qualified to teach in their subject area.

Bruce Baltz, an NCBTMB Board member, mentioned people who teach NMT techniques suddenly throwing in a class in lymphatic drainage needing to be looked at carefully…sorry, but your attendance at a weekend workshop does not qualify you to suddenly start teaching it yourself. The people who have been guilty of these offenses are going to have a little awakening when some of the changes to the program are implemented.

The suggestions for solutions were great and it was interesting to see that when we broke up into small groups to do problem solving, most of the groups were on the same page. Some of the suggestions included requiring providers to submit videos of their classes, a much stricter and more frequent auditing process, an improved evaluation process where students can go online anonymously and evaluate teachers and class content, a required online class for teachers themselves to improve instructor competence…lots of good ideas that the NCBTMB is going to consider and decide which ones to implement.

Every organization and individual at the meeting expressed a genuine interest in assisting the NCBTMB in this endeavor. Even better, they all agreed that all the organizations, not just a choice few, need to come together once or twice a year for the good of the profession. Bob Benson stepped up to the plate on that front and good for him for doing so…AMTA and ABMP can take a few swipes at each other, but in the final analysis, there is room in the sandbox and he knows it.

All in all, I thought it was a wonderful gathering of some of the best and brightest, with the intent of creating a positive outcome, and I was honored to have been included. Paul Lindamood and his team did a great job in organizing the gathering and assembling the best people they could get. And hey, any meeting that includes keeping chocolate on the table at all times does it for me.

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My Picks for the NCBTMB Election

November 1 is the deadline for voting for new Board of Director members at the NCBTMB.

This was not an easy task for me this time; almost everyone of these people is on my Facebook, and several of them are people that I actually know in person. It was a very hard call for me to choose one over another, and I don’t intend any bad reflection on the ones I didn’t choose. I always admire it when anyone is willing to step up to the plate and volunteer for what is basically a thankless job. Service on any board is very time-consuming, requires conference calls that drag on for hours, travel, causes people to miss work, home, time with family, and cuts into whatever other obligations they may have.

My first pick is Bruce Baltz. I have met Bruce on several occasions, and got to talk with him at length a few weeks ago at AMTA in MN. Bruce is an educator and has been serving on the CE Committee at the NCBTMB since 2007. He is on board with my desire for seeing the organization offer advanced specialty certifications, and I know he will work towards that. He also has managerial experience, which I consider a plus for this position. I admire him; I think he has a lot to contribute, and he gets my vote.

I am supporting Steve Earles from GA. I have personally met Steve; he attended a class I taught in GA a couple of years ago and we have stayed in touch. Steve has been serving on the GA Board; his term is already over, and he is continuing to serve because they have not appointed anyone else to take his place. Like many of us, Steve came to massage later in life, after a successful first career (working for the airlines.)

I appreciate the fact that Steve acknowledges the past difficulties of the NCBTMB in his candidate statement–and that they printed it, because there was a period of time when that wouldn’t have happened. He is ready, willing, and able to help bring in new energy. He has been active on the AMTA Government Relations Committee since 2007. He gets my vote.

I am also supporting Pualani Gillespie. For my long-time blog readers, you know that wasn’t always the case. I did in fact support Pua back in a previous election, and later rescinded that support. However, I spent a lot of time talking with Pua at the AFMTE meeting in Utah earlier this year, and she and I came to an agreement and a shared philosophy on a number of points. She is a founding member of AFMTE, serves their Ethics and Standards Committee; has volunteered for the NCBTMB for several years and is currently the Chair of their Ethics and Standards Committee, and is also currently the President of the Hawaii chapter of AMTA. I think Pua possesses humility, which is an attractive quality for a person serving on a Board to have. I think Pua will be balanced, and a peace-maker, and I think that is a necessary trait at this point in the evolution of the NCBTMB and their relationships with other organizations that Pua is involved with.

I am supporting Judy Silcock from Idaho. Judy has been serving as a volunteer with the NCBTMB since 1999. That’s important, because she has seen the best of the best and the worst of the worst during her tenure on various committees there. She knows the history and has experience that I feel is important. I have never met Judy, but I called her yesterday and spoke with her to find out more about her experience and opinions. Idaho is an unregulated state. Many therapists there have National Certification because it sets them apart as professionals. Judy is also very interested in seeing regulation come to Idaho, is working towards that effort, and I feel she will play a balanced roll between the regulatory faction and the certification faction. Judy would like to see Idaho accept both the MBLEx and the NCB exams, a philosophy that I personally support. Judy got started on her career in massage therapy back in 1969, so I think she’s seen it all by this point in time and has a lot to bring to the table. She gets my vote.

Everyone who is Nationally Certified has the right to vote, and I hope that right is exercised by all. It’s just like any other election: if you don’t vote, don’t complain! Voting is available online on the NCBTMB website.